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Background Reading > Player Protection

We are committed to ensuring all our players enjoy our products responsibly. We don’t want you to spend more than you can afford and we want you to stay in control.

Staying in control

Betting on the lottery is a fun activity to be enjoyed sensibly. It stops being fun as soon as it starts affecting your life in a negative way. Don’t spend more than you can afford and always stay within your means.

The options listed below are there to help you stay in control.

Maximum Daily Deposit Limit

Upon registration every player is asked to enter the maximum amount they wish to Deposit at Lottoland in a 24 hour period (00.00 – 24:00 CET). You can change this limit at any time by going to your account and editing accordingly.

You can following the step-by-step instructions below:

1. Click on My Account on the top right hand corner
2. Click on the My Account tab
3. Scroll down and find My Desposit Limit
4. Click Edit to change your deposit limit

Temporary account suspension

Should you wish to take a break from Lottoland just go to your account, click edit on account status, select ‘temporary suspension’ and press ‘submit’. Your account will be automatically blocked for six months.

You can following the step-by-step instructions below:

1. Click on My Account on the top right hand corner
2. Click on the My Account tab
3. Scroll down and find Account and Responsible Gaming Status
4. Click Edit to change your account status Account deletion+

If you want to leave Lottoland permanently go to your account, click edit on account status, select ‘delete account’ and press ‘submit’.

No underage players – 18+

We operate a strict policy on underage players and are under obligation by the UK Gambling Commission to ensure all our players are over 18. We carefully verify every new player at registration to ensure they are old enough to join.

Protecting minors

For adults that share their computers with minors, we recommend installing Net Nanny™ (freeware), Cyber Sitter™ (freeware)or the Parental Control Bar™ filter.

Extra support

Should you require further help to deal with any problems related to betting then we recommend contacting Gamble Aware, who operate a helpline that’s open from 8am – 12pm, seven days a week. It’s free to call.

The National Gambling Helpline: 0800 8020 133

Any questions?

Should you have any questions about any of the issues raised here you can contact us anytime via live chat or by sending us an e-mail at support@lottoland.co.uk.

Register now to bet on the world's biggest lotteries

It is important to put your registered postal address in the correct fields when you enter your UK address.

It is an offence to gamble if under age.

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By creating a new account I accept the terms and conditions, the privacy policy and confirm that I am over 18 years of age.
It is an offence to gamble if under age.
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